"We got our dog, Charlie from a humane society over a year ago. We believe he had been abused which has affected his socialisation skills and made him nervous with some people, mainly men. When he first came to us he was quiet and scared, but over two weeks he developed behaviours we found hard to handle and seriously wondered if we could keep him.

Charlie became overly protective of me, territorial of the house and aggressive with other dogs and some people. We consulted a number of trainers who had different approaches. None of them worked. We eventually found a training program with the E-collar, although we were very nervous about it. However, the collar proved a wonderful tool, and Charlie has responded very well overall. However, in recent months Charlie's behaviours with other dogs were causing us real concern again. We could not walk him around the block on leash because he would strain and pull and bark hysterically at any other dog he saw. We were becoming really unpopular in our neighbourhood and I was loathe to take him out locally.

Lilli came to our rescue. Her approach was gentle, patient and persistent. She brought her dog with her to help us train Charlie, and she came to our home and neighbourhood, which allowed her to see Charlie in his own environment. After only an hour Charlie was much calmer, no longer barking at other dogs we passed, and was walking perfectly by my side. Lilli showed me how to use the E-collar effectively so that I now feel much more able to control Charlie's behaviours.

I would highly recommend Lilli to anyone having difficulties with their dogs. I can not thank her enough."

Andrea Bonsey & Charlie